Gabi Lois Rudnyai
Boston,MA
Summary
Dedicated student with a background in customer service, relationship building, and problem resolution. Experienced in handling complaints and inquiries effectively to enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Member Service Attendant
Essex County Club
Manchester-by-the-Sea, Massachusetts
05.2026 - 08.2026
- Welcomed members and guests, providing exceptional customer service at the reception area.
- Assisted in managing member inquiries and resolving issues promptly and efficiently.
- Maintained cleanliness and organization of common areas to enhance member experience.
- Handled member registrations and maintained accurate records using club management software.
- Engaged with members to build relationships and foster a welcoming community atmosphere.
- Greeted members and guests in a friendly manner.
Retail Sales Associate
Style Snoop by The Sea
Manchester-by-the-Sea, Massachusetts
08.2024 - 05.2026
- Assisted customers in selecting trendy apparel and accessories.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using the point-of-sale system.
- Restocked merchandise and organized displays to ensure product availability.
- Educated customers on current promotions and store policies.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in inventory management to track stock levels effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
Education
Bachelor of Science - Real Estate & Entreprenuership (Co-Major)
Miami University
Oxford, OH05-2030
High School Diploma -
Masconomet Regional High School
Topsfield, MA05-2026
Skills
- Customer service
- Team collaboration
- Problem resolution
- Relationship building
- Complaint handling
- Customer support
- Excel spreadsheets
Timeline
Member Service Attendant
Essex County Club
05.2026 - 08.2026
Retail Sales Associate
Style Snoop by The Sea
08.2024 - 05.2026
Bachelor of Science - Real Estate & Entreprenuership (Co-Major)
Miami University
High School Diploma -
Masconomet Regional High School