BRADEN WENGER
Manchester,IA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at The Miller Wellness Center. Proven ability to resolve issues effectively while maintaining a calm demeanor. Experienced in team collaboration and client education, ensuring a positive experience for all members and guests. Committed to fostering relationships and enhancing service quality.
Overview
4
4
years of professional experience
Work History
Member Service Attendant
Miller Wellness Center
Brookings, South Dakota
2025.01 - Current
- Welcomed members at the front desk of a wellness center.
- Greeted members and guests in a friendly, professional manner.
- Assisted guests with locker room access and inquiries for an enhanced member experience.
- Supported member service calls and front desk inquiries.
- Explained facility policies and membership procedures to guests.
- Helped with membership inquiries, including renewals, upgrades, and new memberships.
- Resolved customer complaints efficiently to maintain high satisfaction levels.
- Executed opening and closing procedures for wellness center operations.
- Monitored supply inventory levels used in daily operations.
- Supported special events at the facility to enhance community engagement and member participation.
- Collaborated with the management team to complete additional tasks.
Maintenance Crew Member
Good Neighbor Society
Manchester, IA
2026.05 - 2026.07
- Employed troubleshooting methods to identify and resolve maintenance issues promptly.
- Assisted team members with maintenance activities to enhance overall facility functionality.
- Cleared grounds, sidewalks, and entryways to ensure safe access for residents and visitors.
- Kept resident rooms and common areas clean at Good Neighbor Society.
Swimming Instructor
Dubuque Area Swimming Hurricanes
Dubuque, Iowa
2022.09 - 2024.12
- Facilitated children's comfort in water, enabling effective swimming skills development.
- Monitored children during lessons to maintain safety and encourage active participation.
- Registered participants at session start, ensuring organized lesson flow.
Education
High School Diploma -
West Delaware High School
Manchester, Iowa2025-05
Bachelor of Science - Pharmaceuticals
South Dakota State University
Brookings, SD2026-09
Skills
- Customer service and support
- Front desk operations
- Membership guidance
- Issue resolution
- Customer feedback management
- Team collaboration
- Organizational skills
- Attention to detail
- Problem-solving
- Excellent communication
- Relationship building
- Collaboration enhancement
Timeline
Maintenance Crew Member
Good Neighbor Society
2026.05 - 2026.07
Member Service Attendant
Miller Wellness Center
2025.01 - Current
Swimming Instructor
Dubuque Area Swimming Hurricanes
2022.09 - 2024.12
High School Diploma -
West Delaware High School
Bachelor of Science - Pharmaceuticals
South Dakota State University