Gabrasha Palmer
Miami Gardens,FL
Summary
Accomplished Bus Operator with a proven track record of excellence in vehicle inspection and customer relations, honed over years with Miami Dade Transit. Recognized for exceptional service and safety, adept at route navigation and ensuring passenger satisfaction. Mentored new hires, demonstrating a commitment to professionalism and safety standards.
Overview
24
24
years of professional experience
Work History
Bus Operator
Miami Dade Transit
Miami, FL
02.2006 - Current
- Maintained full understanding of local roads and traffic patterns.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
- Conducted pre-trip inspections of bus for safe operation.
Bus Operator
Dade County Public Schools
Miami, FL
08.2000 - 02.2006
- Transport students to & from school.
- Transport students & staff to various school functions.
- Handled emergency situations calmly and effectively by following established protocols for students safety.
- Provided special care to students with disabilities.
- Transported students who required harness or wheelchair restraints.
Education
Business Administration
William H. Turner Technical Arts Senior High
10151 N.W. 19 Avenue Miami, Fl. 33147Skills
- Clean Driving Record
- Vehicle Inspection
- Defensive Driving
- Special needs understanding
- Wheelchair support
- Traffic laws compliance
- Customer relations skills
- Route Navigation
- GPS mapping
- Fare collections
- Commercial driving
Timeline
Bus Operator
Miami Dade Transit
02.2006 - Current
Bus Operator
Dade County Public Schools
08.2000 - 02.2006
Business Administration
William H. Turner Technical Arts Senior High