Gabrian Padgett
Operations/Logistics Manager
Knoxville,TN
Summary
I am a professional operator raised from the ground floor. There were several factory jobs for me growing up then I moved into the LTL Industry. From dock worker, then years later to Service Center Manager, I have covered much ground. I was hired in 2000 with Overnite Trucking in Gaffney SC and held many positions including dockworker, dock leadman, specialist in Weight and Research, Ops Supervisor, and Ops Manager. In 2014 I transferred to Greensboro NC and accepted Assistant Service Center Manager position. In late 2017 I accepted position as the Service Center Manager in Knoxville. My time here has included many travels for classes, on audit teams, and training other operations - and two buy outs. UPS Freight/T Force The true accomplishment was to turn this buildings YOY (Year Over Year) crash and injuries from high double digits number to a low single digits number. Now fully understanding how the operation inter tangles between pickup customer and shipping customer I and my team run an operation that is among the best in the district. At times with my Regional Director of Operations vacations I fill in under the Regional Vice President on regional directions and needs.
Overview
22
22
years of professional experience
Work History
Service Center Manager
UPS Freight/T Force
Knoxville, TN
08.2017 - Current
- The true accomplishment was to turn this buildings YOY (Year Over Year) crash and injuries from high double digits number to a low single digits number
- Now fully understanding how the operation inter-tangles between pickup customer and shipping customer, I and my team run an operation that is among the best in the district
- At times with my Regional Director of Operations vacations I fill in under the Regional Vice President on regional directions and needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Assistant Service Center Manager
UPS Freight/T Force
Greensboro, NC
04.2014 - 08.2017
- I transferred to Greensboro NC from Gaffney SC and started learning how to run the entire operation including IB, OB freight, many city runs, all their road runs, and a mini hub operation
- I was was also over ordering needed supplies for security, safety
- I was also conducting weekly BTM's (Business Team
- Meetings) with our three Sales Executives
- In this role I started getting used to the Collective Bargaining
- Union negotiations where applicable.
- Scheduled daily service center employees and monitored performances.
- Trained 20-40 new staff members on company policies and center expectations.
Operations Manager
UPS Freight/T Force
Gaffney, SC
02.2013 - 04.2014
- Manage all supervisors on the OB shift
- Ensuring all supervision followed the safety processes along with moving out all due shipments per process
- I later transferred to the road dispatch dept where I was over all road runs moving out of the facility
- There was one hundred and twenty drivers, four supervisors, and two clerks.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Operations Supervisor
UPS Freight/T Force
Gaffney, SC
02.2012 - 02.2013
- Supervise all OB employees for proper loading of all OB proper freight
- I then spent a time supervising the mini hub operation with all the drivers of other centers with all of my employees to ensure next day service was achieved.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Weight and Research Specialist
UPS Freight/T Force, Overnite Transportation
Gaffney, SC
01.2011 - 02.2012
- Gather data on customers ensuring their NMFC class and weight is accurate per what their BOL stated.
- Analyzed variations in complex tests, experiments and procedures to produce research data.
- Monitored research data to assess accuracy, validity, and integrity.
Dock Leadman
Overnite Transportation
Gaffney, SC
01.2003 - 01.2011
- Oversee the unloading and loading of operations in the mini hub
- Identify and organize the OB loads of due freight to destination centers
- Learn from supervisors on how to and not to manage employees.
- Trained and mentored new employees to enable safe and efficient job performance.
- Managed work site operations to facilitate adherence to predetermined production schedules.
Dock Worker/Forklift Operator
Overnite Transportation
Gaffney, SC
05.2000 - 01.2003
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
No Degree - General Studies
Isothermal Community College
Spindale, NCMicrosoft Word (6 years) Negotiation - undefined
Powerpoint (6 years) Organizational skills (7 years) Masonry Freight - undefined
Forklift (10+ years) Load & Unload (10+ years) Certifications and Licenses Forklift Certification - undefined
trained on a forklift - undefined
2000
Skills
- Skills Management
- Operational Efficiency
- Service Quality
- Professional Relationships
- Negotiation and Conflict Resolution
- Efficient Service
- Motivational Techniques
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Fully vaccinated.
Affiliations
- Freemason
Timeline
Service Center Manager
UPS Freight/T Force
08.2017 - Current
Assistant Service Center Manager
UPS Freight/T Force
04.2014 - 08.2017
Operations Manager
UPS Freight/T Force
02.2013 - 04.2014
Operations Supervisor
UPS Freight/T Force
02.2012 - 02.2013
Weight and Research Specialist
UPS Freight/T Force, Overnite Transportation
01.2011 - 02.2012
Dock Leadman
Overnite Transportation
01.2003 - 01.2011
Dock Worker/Forklift Operator
Overnite Transportation
05.2000 - 01.2003
No Degree - General Studies
Isothermal Community College
Microsoft Word (6 years) Negotiation - undefined
Powerpoint (6 years) Organizational skills (7 years) Masonry Freight - undefined
Forklift (10+ years) Load & Unload (10+ years) Certifications and Licenses Forklift Certification - undefined
trained on a forklift - undefined
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