Automotive Technician & Parts Specialist | Customer Service & Sales Experience
I have a diverse background in the automotive and food service industries, combining hands-on technical skills with customer service and sales expertise.
In the automotive field, I trained at TCAT and worked as a technician at Freeland Chrysler Dodge, performing recalls, maintenance, and repairs on diesel and gasoline vehicles. I also worked as a lube technician at Toyota, gaining experience in routine maintenance. Currently, I work in automotive parts sales, handling orders, coordinating with suppliers, and assisting customers in finding the right parts.
Beyond automotive, I have extensive experience in customer service, sales, and food service. I worked at Chipotle and Pepperfire Hot Chicken, handling food prep, front counter sales, phone orders, and cashier operations in fast-paced environments.
With a strong work ethic, attention to detail, and the ability to multitask, I thrive in both hands-on technical roles and customer-facing positions. I'm always looking to expand my skills and grow.
Responsible for handling inbound and outbound calls, ordering automotive parts, and coordinating with suppliers and other businesses to ensure accurate and timely fulfillment. Strong knowledge of automotive components, inventory management, and customer service, helping clients find the right parts for their needs.
Lube Technician | Toyota Experience
Worked as a lube technician at Toyota for a year, performing routine maintenance services, including oil changes, tire rotations, fluid checks, and inspections. Developed hands-on experience with Toyota vehicles, enhancing skills in efficiency, attention to detail, and customer service.
Mechanic specializing in maintenance and repairs for both diesel and gasoline vehicles.Performed recalls, diagnostics, and general repairs, including tire changes and routine maintenance.Worked directly with customers to diagnose vehicle issues and provide service recommendations.Gained experience with Chrysler, Dodge, Jeep, and Ram vehicles, enhancing brand-specific repair knowledge.
Floor Cook & Sales | Pepperfire Hot Chicken Prepared and cooked food to maintain high-quality standards.
Managed front counter sales, phone orders, and in-person customer interactions.
Handled cash register operations and ensured accurate transactions.
Assisted with food prep to keep kitchen operations running smoothly.
Provided excellent customer service in a fast-paced environment.
Served customers efficiently while maintaining high food quality and service standards.
Operated the cashier, processed transactions, and handled customer inquiries.
Managed food prep to ensure fresh ingredients and smooth kitchen operations.
Worked in a fast-paced environment, developing strong teamwork and multitasking skills.
Automotive Parts Sales
Inventory Management
Customer Service
Sales
Automotive Maintenance & Repair
Diagnostics & Troubleshooting
Workflow Management
Vendor Coordination
Technical Communication