Gabriel Bishop
Mize,MS
Summary
Dynamic Lead Sales Associate with a proven track record at Dollar General Market, enhancing customer retention through expert conflict resolution and personalized service. Skilled in retail operations and client relationship management, I excel in team leadership and maintaining high customer satisfaction. Achieved significant improvements in store efficiency and customer experience.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
12.2022 - Current
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Sales Associate
Dollar General Market
07.2021 - 12.2022
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
Associate Degree In Marketing And Management Techn - Business
Jones County Junior College
Ellisville, MS05.2023
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Goal-Oriented
- Flexible Schedule
- Customer Needs Assessment
- Client Relationship Management
Timeline
Lead Sales Associate
Dollar General Market
12.2022 - Current
Sales Associate
Dollar General Market
07.2021 - 12.2022
Associate Degree In Marketing And Management Techn - Business
Jones County Junior College
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