Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Blackwood

Concord,NC

Summary

Attentive and passionate waiter with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Known for maintaining speed and accuracy during high volumed and under stress. Knowledgeable about handling speical dietary requirements and general food safety standards.

Ready to help team achieve company goals.


Overview

7
7
years of professional experience

Work History

Server

Hibachi Pit
02.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Lead Server

Gianni's Trattoria
10.2021 - 01.2024
  • Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Increased sales significantly by upselling higher-end products to customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Lead Server

73 & Main
11.2018 - 08.2021
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cultivated warm relationships with regular customers.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Server

River Run Country Club
03.2017 - 11.2018
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Sun Valley High School
Indian Trail
06.2014

Skills

  • Strong Work Ethic
  • High-volume dining
  • Guest Engagement
  • Professional Appearance
  • Team Player
  • Staff Training
  • Upselling
  • Exceptional customer service

Timeline

Server

Hibachi Pit
02.2024 - Current

Lead Server

Gianni's Trattoria
10.2021 - 01.2024

Lead Server

73 & Main
11.2018 - 08.2021

Server

River Run Country Club
03.2017 - 11.2018

High School Diploma -

Sun Valley High School

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Gabriel Blackwood