Gabriel Castillo
Chandler,AZ
Summary
Dynamic professional with a proven track record in customer service and cleanliness maintenance, honed across diverse roles from Concessions Worker at Corona Del Sol High School to Teacher's Assistant-STEM Class. Excelled in teamwork orientation and stress tolerance, significantly enhancing event success and customer satisfaction. Demonstrated reliability and punctuality, alongside proficiency in cash handling and food safety, contributing to operational excellence and repeat business.
Overview
5
5
years of professional experience
Work History
Concessions Worker
Corona Del Sol High School
09.2022 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
Babysitter
Neighborhood Families
09.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Event Assistant
Diversity Business Center INC
02.2019 - Current
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Pet Sitter
Neighborhood Families
02.2019 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Volunteer
Feed My Starving Children, Chandler
09.2022 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Teacher's Assistant-STEM Class
Kyrene Aprende Middle School
09.2021 - 05.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Graded and evaluated student assignments, papers, and course work.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Education
Business Management
Corona Del Sol High School
Tempe, AZ05.2026
Skills
- Customer Service
- Cleanliness Maintenance
- Professionalism and Courtesy
- Teamwork orientation
- Cash handling proficiency
- Stress Tolerance
- Food safety knowledge
- Reliability and punctuality
Affiliations
- Deca Club at Corona Del Sol High School
- CCV Church camp counselor
- Corona Soccer, Track, and Epic club Soccer
Additional Information
I'm personable, reliable, trustworthy, well-mannered, a hard-worker, and I follow directions well. Teaching the younger generations is a personal interest and one I'd look forward to improving.
Timeline
Concessions Worker
Corona Del Sol High School
09.2022 - Current
Volunteer
Feed My Starving Children, Chandler
09.2022 - 06.2024
Teacher's Assistant-STEM Class
Kyrene Aprende Middle School
09.2021 - 05.2022
Babysitter
Neighborhood Families
09.2020 - Current
Event Assistant
Diversity Business Center INC
02.2019 - Current
Pet Sitter
Neighborhood Families
02.2019 - Current
Business Management
Corona Del Sol High School
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