Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Gabriel Cesar-Silva

Allen,TX

Summary

Dynamic leader with experience in managing diverse teams in any environment. Expertise in guest interaction, educating/leadership training, and leveraging data analysis to meet sales goals. Committed to fostering a positive customer experience and driving team success and morale.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Assistant Manager

Floor & Decor
McKinney, Texas
04.2024 - Current
  • Welcome, inform and finalize sales for guests
  • Assist unsatisfied guests, resolve product issues, and escalate urgent customer care issues
  • Merchandise new/revolving products
  • Manage a team of sales floor personal
  • Review weekly, quarterly, and yearly trends to obtain sales goals
  • Monthly cycle counting and coordination with inventory specialist
  • Informing/pushing our credit and financing options

Manager

Cinemark
McKinney, Tx
05.2021 - 04.2024
  • Welcoming and creating a positive space for guests
  • Maintaining a clean and safe environment
  • Resolving/escalating customer issues
  • Managing a staff of 5-20 people at a time
  • Weekly scheduling for 50+ people based off allotted hours
  • Placing money orders, confirming exchanges, and finalizing cash tills
  • Scheduling cinema showtimes based off trends

Education

Associate of Arts - Film And Video Production

Collin County Community College
Plano, TX
09.2021 - 01.2026

Anna High School
Anna, TX

Skills

  • Sales management
  • Inventory control
  • Visual merchandising
  • Customer relationship management
  • Data Analysis
  • Education/leadership training

Languages

Portuguese
Native/ Bilingual
Spanish
Professional

Certification

  • Forklift

Accomplishments

• Receiving higher than average regional scores on safety and merchandising

• Exceeding with positive trends towards sales, square footage, and basket numbers

• Maintaining a high customer satisfaction rating

Affiliations

  • Filming, editing and writing
  • Reading and personal academics
  • Golf

References

References available upon request.

Timeline

Assistant Manager

Floor & Decor
04.2024 - Current

Associate of Arts - Film And Video Production

Collin County Community College
09.2021 - 01.2026

Manager

Cinemark
05.2021 - 04.2024

Anna High School
Gabriel Cesar-Silva