Gabriel Cruz
Ontario,CA
Summary
Proven specialist in loss prevention and graphic design, adept at reducing theft risks and enhancing brand visibility for DD's Discount Store. Excelled in incident reporting and visual communication, significantly improving store safety and marketing outreach. Skilled in customer service, ensuring positive experiences during high-stress situations. Achieved notable success in both security and creative projects, demonstrating a versatile skill set.
Overview
2
2
years of professional experience
Work History
Store Protection Specialist (SPS)
DD's Discount Store
06.2024 - Current
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Conducted daily store walk-throughs to identify potential security risks.
Graphic Design Intern
Esperanza Scholarship Foundation
01.2023 - Current
- Designed graphics for websites, logos and promotions for marketing purposes.
- Promoted company's events by designing marketing materials such as posters, digital invites and brochures.
- Assisted with design of print materials such as flyers and ads by producing basic layouts, selecting colors and tracking down appropriate images.
- Prepared images to coincide with social and blog posts.
- Helped setup and cleanup for yearly events such as our Gala and Scholars Orientation
- Interviewed scholars about their school experience
- Provided details about the event's schedule to scholars and visitors
Education
BBA - Business
Chaffey College
Rancho Cucamonga, CA08.2027
High School Diploma -
Ontario High School
Ontario, CA08.2023
Skills
- Incident Reporting
- Investigative abilities
- Loss prevention strategies
- Theft Prevention
- Graphic Design
- Visual Communication
- Customer service
- Communication and interviewing skills
- Event setup and cleanup
Timeline
Store Protection Specialist (SPS)
DD's Discount Store
06.2024 - Current
Graphic Design Intern
Esperanza Scholarship Foundation
01.2023 - Current
BBA - Business
Chaffey College
High School Diploma -
Ontario High School
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