Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel De Andrade

San Pedro,CA

Summary

Proven to enhance customer satisfaction at La Bocca Felice, I excel in multitasking and customer service, managing high volumes with a team player attitude. Expert in liquor knowledge and responsible alcohol service, I significantly contribute to a welcoming, efficient environment, always maintaining a professional appearance.

Overview

3
3
years of professional experience

Work History

Bartender and Server

La Bocca Felice
02.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Server

Avenue Italy
09.2022 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Barista Server

Yellow Vase
12.2022 - 08.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

Los Angeles Harbor College
Wilmington, CA

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Responsible Alcohol Service
  • Professional Appearance

Languages

Inglés Spanish
Professional Working

Timeline

Barista Server

Yellow Vase
12.2022 - 08.2023

Server

Avenue Italy
09.2022 - 02.2024

Bartender and Server

La Bocca Felice
02.2022 - Current

Los Angeles Harbor College

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Gabriel De Andrade