Managed to get two guest positives and three positive lead observations on the first year working for the company, one being from the express team for catching a secret shopper.
As part of the Guest Satisfaction committee, provided excellent guest service, on one Instance had two guests that had just gotten their annual passes and where having a rough day at the park on of them had broken their sandal and the wait time at Rockit was very high so they got accommodated and had a positive guest experience.
Student Government Association
Windermere High School
Windermere, Florida
08.2021 - 05.2022
Oversaw the operations of the food stand during the football season and managed inventory and lead the team to success.
Arranged the board meetings when taking votes on how to run Homecoming, Prom and other similar events.
Participated in SGA meetings from other Schools as well to better understand how other schools managed their student body and what we could do better.
Managed inventory for the food stand during the football season ensuring the stand was well prepared for each game.
Project Lead The Way
Windermere High School
Windermere, Florida
08.2019 - 05.2022
This course involved a lot of problem solving, the classes revolved around a case which we had to either investigate or invent a solution for the person in the case.
Developed a different type of insulin pump that not only administered your insulin but it also kept you blood sugar on level as well.
Assistant Teacher
Family Church
Windermere, FL
06.2018 - 08.2021
Made the activities for summer camp, Organized the day schedules, what snacks would be provided for the kids.
Built the lessons for Bible study and taught a Bible study class for kids age 7-9.
Worked on field trips as a guide and kept track of the kids and made sure they all had pleasant and safe experience on whichever location we went to.
Education
Associate of Science - Hospitality Administration and Management
Valencia College
Orlando, FL
Online Course By Google - Data Science
Coursera
High School Diploma -
Windermere High School
Windermere, FL
05.2022
Skills
Customer Service
Strong Work Ethic
Teamwork and Collaboration
Decision-Making
Interpersonal Communication
Ride Control Operation
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Attractions Attendant
Universal Orlando
07.2022 - Current
Student Government Association
Windermere High School
08.2021 - 05.2022
Project Lead The Way
Windermere High School
08.2019 - 05.2022
Assistant Teacher
Family Church
06.2018 - 08.2021
Associate of Science - Hospitality Administration and Management