Nathan Rivera
Orlando,FL
Summary
Customer-focused professional with experience in theme parks, retail sales, hospitality, photography, packaging, construction, and guest service. Strong ability to engage with customers, support safe and efficient operations, learn new responsibilities quickly, and contribute effectively in fast-paced environments.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Attractions Attendant
Universal Orlando Resort
03.2022 - Current
- Ensure guest safety while operating and supporting attractions and designated park areas.
- Provide friendly, engaging service while helping guests have a positive experience.
- Follow operational and safety procedures in a high-volume theme park environment.
Photographer
SeaWorld Orlando
04.2021 - 04.2022
- Photographed guests throughout the park while creating a positive and memorable guest experience.
- Supported merchandise and photo sales while interacting with a high volume of guests.
- Assisted customers with purchases and provided attentive service.
Construction Worker
Stone Works Premium Pavers
01.2019 - 04.2025
- Assisted with paver installation projects for residential properties in Florida.
- Performed physically demanding work while supporting project completion and team productivity.
- Worked flexible hours as needed around other employment.
Bartender
Epic Theatres
03.2019 - 03.2021
- Served customers in a fast-paced entertainment environment while maintaining strong customer service.
- Prepared and served beverages, including draft beer, and learned bar equipment and procedures.
- Built positive customer relationships through attentive and professional service.
Retail Sales Associate
Justice Tween Brands
07.2018 - 01.2019
- Assisted customers on the sales floor and helped provide a welcoming shopping experience.
- Supported back-of-house packaging and unloading of merchandise.
- Served as a greeter and assisted customers with their needs.
Education
Bachelor's Degree - Integrated Business
University of Central Florida
09-2026
Associate's Degree - Business Administration
Valencia Community College
12-2021
High School Diploma - undefined
Lake Nona High School
05-2019
Skills
- Customer Service
- Guest Experience
- Retail Sales
- Cashiering
- Bartending
- Photography
- Safety & Operations
- Teamwork
- Communication
- Packaging
- Merchandise Sales
- Fast-Paced Operations
- Customer service
- Retail sales
- Theme park operations
- Driving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Attractions Attendant
Universal Orlando Resort
03.2022 - Current
Photographer
SeaWorld Orlando
04.2021 - 04.2022
Bartender
Epic Theatres
03.2019 - 03.2021
Construction Worker
Stone Works Premium Pavers
01.2019 - 04.2025
Retail Sales Associate
Justice Tween Brands
07.2018 - 01.2019
High School Diploma - undefined
Lake Nona High School
Associate's Degree - Business Administration
Valencia Community College
Bachelor's Degree - Integrated Business
University of Central Florida