Gabriel Elizondo

Department Manager

HEB Grocery Store

09.2014 - 02.2024

Introduced new methods, practices, and systems to reduce product loss and increase profit margins upwards of 8% within three months.
Established efficient workflows within department for improved productivity.
Monitored food quality closely from receiving shipments to production to presentation at the counter or display case.
Trained and supervised deli staff to align compliance with health and safety regulations while upholding excellence in customer service and efficiency.
Oversaw ordering for supplies and products upwards of 1200 SKUs, maintaining appropriate stock levels while minimizing overstock situations.
Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
Set and enforced high-quality standards for deli products, ensuring that all offerings met or exceeded company guidelines as well as customer expectations.
Increased sales with creative merchandising strategies, such as cross-promotion and seasonal product displays.
Managed staff schedules and maintained adequate coverage for all shifts.
Analyzed customer feedback to identify areas of improvement.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly
Cultivated a positive work atmosphere prioritizing employee morale which resulted in low turnover rates high levels of satisfaction among team members.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Completed monthly profit and loss performance reports.
Documented and resolved issues with and on behalf of human resources.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
Mentored developing leaders through regular performance reviews and one-on-one coaching sessions, fostering professional growth.