Gabriel Evans
St. Louis,MO
Summary
Dynamic and creative professional with a proven track record at my many career opportunities, enhancing customer satisfaction through innovative beverage creations and exceptional guest service. Skilled in inventory management and fostering collaborative environments, I excel in turning challenging situations into repeat business. My adaptive approach and outgoing nature have consistently driven success and positive transformations.
Overview
12
12
years of professional experience
Work History
Master Barista
Target
40 THF Boulevard
08.2019 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Designer Hairstylist
Ulta Beauty Inc.
46 THF Boulevard
04.2019 - 02.2021
- Performed various coloring techniques, including highlights, lowlights, balayage, and ombre, resulting in satisfied clients with stunning transformations.
- Created custom hair color formulations based on clients'' preferences while maintaining the integrity of their hair''s health.
- Developed a strong clientele base through exceptional customer service and attention to detail in all aspects of hair design.
- Demonstrated excellent time management skills by efficiently scheduling appointments while accommodating walk-in clients when possible.
- Maintained a clean and organized work station, ensuring compliance with health and safety regulations at all times.
- Participated in ongoing education workshops, staying up-to-date with industry trends and best practices.
Salon Manager
Smart Style Salon
100 THF Boulevard
10.2015 - 04.2019
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Performed various coloring techniques, including highlights, lowlights, balayage, and ombre, resulting in satisfied clients with stunning transformations.
Sales Associate
Sears
18 S County Center Way
03.2013 - 10.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Hairstylist
SmartStyle
100 THF Boulevard
11.2012 - 10.2015
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
Education
Cosmetology -
Paul Mitchell The School Saint Louis
30 Maryland Plaza09.2012
Hazelwood East High School
St Louis, MO2011
Skills
- Inventory Management
- Guest service
- Friendly and outgoing
- Adaptive and creative
Websites
Timeline
Master Barista
Target
08.2019 - Current
Designer Hairstylist
Ulta Beauty Inc.
04.2019 - 02.2021
Salon Manager
Smart Style Salon
10.2015 - 04.2019
Sales Associate
Sears
03.2013 - 10.2015
Hairstylist
SmartStyle
11.2012 - 10.2015
Cosmetology -
Paul Mitchell The School Saint Louis
Hazelwood East High School