Expert in optimizing operations to enhance revenue and identify new business opportunities. Proven track record in operations management, project management, and business development. Skilled in marketing, data analysis, and financial budgeting.
Overview
18
18
years of professional experience
Work History
Administrator
Anchor Hospice
Houston, TX
02.2021 - 09.2025
Oversaw volunteer program during pandemic recovery, ensuring safe re-engagement of volunteers.
Coordinated emergency preparedness initiatives to improve organizational safety and response.
Managed workplace violence prevention strategies to foster a secure environment.
Identified and implemented technology solutions across departments.
Monitored and adjusted budgets to ensure organizational profitability.
Developed and implemented comprehensive marketing solutions, enhancing reach through SEO, PPC, and social media.
Conducted quality assurance and compliance reviews of clinical records.
Facilitated business development through research of new potential accounts.
Division Manager
Alexander Ryan Marine & Safety
Houston, TX
01.2018 - 02.2021
Led project that recovered $500,000 in past due receivables through strategic initiatives.
Oversaw daily operations, including payroll, inventory, marketing, vendors, and reporting.
Integrated new billing software systems, enhancing the accuracy of management reporting.
Reorganized billing department procedures and policies, resulting in streamlined operations.
Implemented software solutions to monitor remote employee productivity effectively.
Expanded service capabilities, resulting in acquisition of additional territory contracts.
Divisional Manager
GC Maritime / Breakwater International
Houston, TX
06.2016 - 12.2017
Established safety services department for U.S. division, improving operational readiness and compliance.
Developed and implemented operational procedures and standards for department functionality.
Managed department finances, including payroll, inventory, vendor relations, and reporting.
Implemented operational improvements based on financial performance analysis, optimizing resource allocation.
Coordinated daily with all departments to ensure timely execution of work orders and sales quotes.
Defined and communicated clear objectives and deadlines for department integration into ISO 9001 procedures.
Created and executed sales and marketing campaigns, driving awareness and engagement for new department.
VP Americas
Extinval USA
Houston, TX
06.2011 - 02.2016
Directed U.S. operations in Houston, New Orleans, and New York to enhance operational efficiency across locations.
Liaised with branch managers daily to streamline the execution of work orders.
Developed safety compliance and training procedures, managing inventory control to ensure operational consistency.
Developed administrative protocols for AP, HR, payroll, invoicing, and inventory tracking.
Evaluated weekly sales data to meet strategic objectives.
Assessed financial health through regular monthly, quarterly, and annual reviews.
Researched market opportunities to expand customer outreach and identify potential growth areas.
Launched marketing initiatives on digital platforms for B2B engagement.
Operations Manager
EAS
Houston, TX
11.2008 - 06.2011
Managed daily operations to enhance workflow efficiency and service delivery.
Oversaw staff scheduling to ensure optimal coverage and resource allocation.
Developed training programs to improve employee performance and compliance.
Specialized in green energy solutions for residential and commercial clients by installing radiant barrier paint, insulation, and ventilation.
District Sales Manager
USG
Houston, TX
07.2007 - 10.2008
Managed regional sales teams to improve sales outcomes and foster stronger customer relationships.
Developed and implemented strategic sales plans aligned with company goals.
Executed market analysis to uncover trends and identify growth opportunities for the company.
Served as primary flooring contractor for Home Depot, delivering expert installation services across Florida to meet customer needs.
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