Gabriel Gill
Streetsboro,OH
Summary
Proven Sales Specialist with a track record of enhancing customer satisfaction and driving sales growth at Lowe's. Skilled in relationship building and upselling, adept at leveraging client relations and inventory maintenance to exceed sales targets. Demonstrated leadership in team environments, significantly improving team performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Lowes
06.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Drafted, finalized and submitted paperwork to complete sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Manager/Delivery Driver
Blasioles Pizza
04.2019 - 06.2024
- Enhanced customer satisfaction by ensuring timely deliveries and providing proactive communication with clients.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Mentored junior staff members for career growth within the company while maintaining high standards of excellence in their work performance.
- Developed successful menu items based on market trends and customer feedback, driving repeat business and positive reviews.
Shift Manager
Pet Supplies Plus
04.2022 - 02.2023
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
Line Worker
Darko
04.2021 - 08.2021
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Streetsboro Highschool
Streetsboro, OH05-2022
Skills
- Relationship building
- Client relations
- Customer service and care
- Inventory maintenance
- Influencing skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Project management
- Staff development
- Conflict resolution
- Sales management
- Negotiation
- Lead generation
Timeline
Sales Specialist
Lowes
06.2024 - Current
Shift Manager
Pet Supplies Plus
04.2022 - 02.2023
Line Worker
Darko
04.2021 - 08.2021
Manager/Delivery Driver
Blasioles Pizza
04.2019 - 06.2024
High School Diploma -
Streetsboro Highschool
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