Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gabriel Gomes

Marlborough,MA

Summary

Dynamic Assistant Manager with a proven track record at Burger King, enhancing customer satisfaction and streamlining operations. Excelled in money handling and problem-solving, fostering a positive work environment and reducing cash discrepancies. Skilled in customer service and help costumes who doesn’t speak English.

Work History

Assistant Manager

Burger King
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Marlborough High School
Marlboro, MA
06.2021

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Problem-solving
  • Task delegation
  • Employee scheduling

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Assistant Manager

Burger King

Marlborough High School
Gabriel Gomes