Gabriel Guzman
La Porte,TX
Summary
Results-driven shift leader with a strong focus on customer service, team leadership, and problem resolution. Committed to maintaining high standards of health compliance and inventory management.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
League City, Texas
01.2024 - Current
- Supervised team members during peak hours to optimize service delivery.
- Trained new employees on customer service and food preparation standards.
- Resolved customer inquiries and issues to enhance satisfaction and loyalty.
- Coordinated daily operations to uphold cleanliness and organization standards.
- Ensured compliance with health and safety regulations in food handling procedures.
- Managed inventory by tracking supplies and placing orders as necessary.
- Oversaw cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold sanitation standards.
- Supported promotional events by efficiently preparing special menu items.
Education
High School Diploma -
The Academy of VIola Dewalt High School
La Porte, TX02-2026
Skills
- Employee training
- Team leadership
- Customer service
- Inventory management
- Food safety standards
- Problem resolution
- Sales performance analysis
- Strategic thinking
- Mentoring team members
- Conflict resolution
- Diplomatic and fair
- Positive attitude
Timeline
Shift Leader
Jersey Mike's Subs
01.2024 - Current
High School Diploma -
The Academy of VIola Dewalt High School