Gabriel Hadley
Visalia,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Retail Sales Associate
TJX Companies
11.2020 - 05.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Hayward High School
Hayward, CA06.2021
Skills
- Beverage Preparation
- Opening and Closing Duties
- Food Preparation
- POS Systems
- Exceptional Customer Service
- Team Player
- Multitasking
- Adaptability
- Flexible Schedule
- Active Listening
- Available Weekends
Timeline
Barista
Starbucks
05.2022 - Current
Retail Sales Associate
TJX Companies
11.2020 - 05.2022
High School Diploma -
Hayward High School
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