Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
10
10
years of professional experience
Work History
Dispatcher II
Yolo Emergency Communications Agency
Woodland, CA
02.2021 - Current
Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Assumed training responsibilities during other trainers' absences.
Provided support during urgent calls.
UAV Operator
United States Army
Joint Base Elmendorf-Richardson, AK
07.2014 - 07.2020
Operated UAVs to collect aerial data for various projects.
Monitored UAV systems during flight and adjusted accordingly.
Assisted in the development of flight plans, risk assessment documents, and other related documentation.
Performed pre-flight inspections on UAVs to ensure proper functioning prior to flight operations.
Conducted post-flight reviews to analyze performance of UAVs and troubleshoot any issues encountered during flight operations.
Attended safety briefings before each flight operation.
Education
High School Diploma -
River City High School
West Sacramento, CA
06-2014
Skills
Database Management
Data Entry
Geographical knowledge
Monitoring field personnel
Prioritizing calls
Multitasking
Team management
Collaborative Team Player
Timeline
Dispatcher II
Yolo Emergency Communications Agency
02.2021 - Current
UAV Operator
United States Army
07.2014 - 07.2020
High School Diploma -
River City High School
Similar Profiles
Leticia VillarrealLeticia Villarreal
Intensive Case Manager at Yolo County Health and Human Services AgencyIntensive Case Manager at Yolo County Health and Human Services Agency
911 Public Safety Telecommunicator/Supervisor at Hutchinson Reno County Emergency Communications911 Public Safety Telecommunicator/Supervisor at Hutchinson Reno County Emergency Communications