ROSA BOLIVAR
ELIZABETH,NJ
Summary
Dynamic administrative professional with a proven track record of supporting executive leadership and managing complex schedules with discretion. Expertise in logistics and transportation management enhances operational efficiency, ensuring timely deliveries while adapting to changing demands with ease. Exceptional communication and organizational skills foster team collaboration and reliability, driving success in fast-paced environments. Committed to meeting dynamic business needs through strategic planning, customer service excellence, and effective multitasking under pressure.
Overview
7
7
years of professional experience
Work History
Dispatcher II
AIT Worldwide Logistics
Secaucus, NJ
07.2025 - Current
- Managed conflict resolutions with customers, drivers, and other personnel to encourage professional relationships and promote respect. Directed dispatching, routing, and tracking of drivers.
- Oversaw the route and condition of field units to manage the daily schedule and maintain organized shifts.
- Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards. Maintained updated and detailed records of calls in physical and electronic databases.
- Monitored real-time tracking systems to optimize route efficiency and reduce delays.
- Coordinated logistics operations to ensure the timely delivery of shipments across multiple regions, communicated with drivers and personnel to coordinate the timely delivery of goods and materials.
Executive Assistant
HCL Technologies
East Brunswick, NJ
06.2024 - 07.2025
- Assisted managers by screening calls and emails to facilitate timely responses. Handled a large volume of phone calls and email inquiries efficiently.
- Assisted in organizing conferences and monthly meetings. Supported the handling of confidential and sensitive information with care. Helped develop and maintain filing systems for confidential documents to improve information retrieval.
- Created and managed office systems to efficiently deal with documentation. Coordinated events and worked on ad hoc projects.
- Oversaw executive scheduling and managed intricate travel logistics to maximize efficiency. Handled travel expense processing and reimbursements for the executive team and senior management group.
Administrative Assistant/Dispatcher
J.B Hunt Transportation Services
Elizabeth, NJ
09.2021 - 05.2024
- Managed transportation functions with Route Planner software and expert planning for daily operations. Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Updated databases and spreadsheets regularly to track progress. Entered invoice data into accounting software to ensure timely payments. Handled customer inquiries, payments, and service requests.
- Managed daily operations of the transportation department, including staff supervision and vehicle maintenance.
- Analyzed billing data to identify trends and areas for improvement. Resolved billing problems using successful communication with involved parties.
Cashier Supervisor
Food Bazzar
Union, NJ
02.2020 - 08.2021
- Met the routine and complex needs of customers, helping find items, processing returns, and resolving complaints.
- Conducted performance evaluations for cashier staff.
- Trained new cashiers on proper procedures and policies, and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Associate
Amazon
Avenel, NJ
10.2019 - 02.2020
- Achieved daily goals consistently by implementing effective scheduling and delegating assignments to optimize workflows.
- Managed inventory control processes to ensure precise record-keeping and timely resolution of discrepancies.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Associate of Science - Criminal Justice
Union County College
Cranford, NJ12.2025
High School Diploma -
JOHN E. DWYER TECHNOLOGY ACADEMY
Elizabeth, NJ06.2021
Skills
- Data Entry
- Customer Service
- Dispatching procedures
- Database management
- Office management
- Strong problem solver
LANGUAGE
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dispatcher II
AIT Worldwide Logistics
07.2025 - Current
Executive Assistant
HCL Technologies
06.2024 - 07.2025
Administrative Assistant/Dispatcher
J.B Hunt Transportation Services
09.2021 - 05.2024
Cashier Supervisor
Food Bazzar
02.2020 - 08.2021
Associate
Amazon
10.2019 - 02.2020
Associate of Science - Criminal Justice
Union County College
High School Diploma -
JOHN E. DWYER TECHNOLOGY ACADEMY