GABRIEL HINES
Jackson,MI
Summary
Real estate agent and student leader applying market research and sales strategies to improve client outcomes. Managed diverse client portfolios while balancing academic responsibilities. Delivered customer satisfaction and repeat business through relationship-focused communication.
Overview
4
4
years of professional experience
Work History
FINE DINING SERVER
Klavon's Pizzeria and Pub
01.2023 - Current
- Delivered exceptional service in a fast-paced fine dining environment, ensuring customer satisfaction.
- Managed multiple tables with precision, maximizing service quality and guest satisfaction.
- Cultivated guest relationships through personalized service, encouraging loyalty and repeat visits.
- Upsold menu items and beverages, enhancing guest experience and driving sales.
- Communicated menu options and specials to guide guest selections.
REAL ESTATE AGENT
Howard Hanna Real Estate Services
08.2025 - Current
- Conducted comprehensive market research on local real estate trends, providing clients with informed insights for strategic decision-making
- Assisted clients with buying and selling homes, providing guidance throughout the process.
- Communicated with clients, lenders, and professionals to ensure smooth transactions.
- Prepared contracts and transaction documents, ensuring compliance and accuracy to facilitate smooth closings
- Updated and maintained client database to ensure accurate records and improve communication., enhancing communication and tracking of client interactions
Education
Business Sales and Marketing
Western Michigan University
Kalamazoo, MI04-2028
Skills
- Customer service
- Service excellence
- Sales strategy
- Market research
- Decision-making skills
- Relationship building
- Leadership skills
AWARDS & CERTIFICATIONS
- Delta Sigma Pi (DSP)
- Sales and Business Marketing Association (SBMA)
- American Cancer Society (ACS)
Timeline
REAL ESTATE AGENT
Howard Hanna Real Estate Services
08.2025 - Current
FINE DINING SERVER
Klavon's Pizzeria and Pub
01.2023 - Current
Business Sales and Marketing
Western Michigan University