Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriel J. Castillo

Miramar

Summary

Highly experienced Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience

Work History

Store Associate

Nike Factory Store
08.2024 - 05.2025
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Supported loss prevention goals by monitoring shopper behavior.

Store Associate

Saturday's Football
01.2024 - 08.2024
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Front Office Associate

Provisions International
12.2021 - 12.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Intelligence Analyst Intern

Central Florida Police Department
08.2021 - 12.2021
  • Produced multi-source intelligence reports and products for different agency customers.
  • Created useful and timely intelligence products to support field operations.
  • Coordinated with other intelligence agencies to share information and resources.

Front Desk Receptionist

University of Central Florida, UCF
01.2018 - 06.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando, FL
01-2023

Associate of Arts -

Valencia College
Orlando, FL
01-2019

Skills

  • Product display
  • Return processing
  • Team leadership
  • Customer service
  • Problem resolution
  • Sales support
  • Retail sales professional
  • Departmental support
  • Multitasking and organization

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Store Associate

Nike Factory Store
08.2024 - 05.2025

Store Associate

Saturday's Football
01.2024 - 08.2024

Front Office Associate

Provisions International
12.2021 - 12.2022

Intelligence Analyst Intern

Central Florida Police Department
08.2021 - 12.2021

Front Desk Receptionist

University of Central Florida, UCF
01.2018 - 06.2020

Bachelor of Science - Criminal Justice

University of Central Florida

Associate of Arts -

Valencia College

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