Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Joshua

Grimes,IA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

11
11
years of professional experience

Work History

Sales/Recovery Agent

CST- Intoxalock
2020.03 - 2024.08
  • Negotiated settlements between clients and debtors, achieving mutually beneficial outcomes for both parties involved.
  • Improved team performance through training and mentorship, fostering a collaborative work environment.
  • Updated database and kept accurate records.
  • Responded to customer inquiries and provided detailed account information.

Sales Consultant

Stew Hansen Dodge City
2019.10 - 2020.01
  • Focused on customer interaction to build rapport and improve customer satisfaction
  • Focused on self/team sales goals
  • Organized vehicle inventory.
  • Followed up with existing customers to provide additional support and address concerns.

Retail Sales Consultant

AT&T
2018.10 - 2019.10
  • Managed multiple customer accounts
  • Responsible for day to day application of policy and procedures
  • Focused on customer interaction to build rapport and improve customer satisfaction
  • Focused on self/team sales goals.

Commercial Specialist

Autozone
2015.08 - 2017.01
  • Focused on customer/company's interactions to improve customer satisfaction
  • Managed team interactions with customers/company.
  • Achieved higher client satisfaction by providing tailored commercial solutions for their business needs.
  • Managed complex commercial negotiations, resulting in favorable contract terms and increased profitability.

Collector 2

Wells Fargo
2013.05 - 2015.08
  • Use auto dial system to initiate customer contact and determine reason for delinquency
  • Evaluate customers financial situations and negotiate terms of repayment to bring account current
  • Responsible for day to day application of policy and procedures.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.

Education

Urbandale High School
08.2011

Skills

  • 8+ Years Customer Service
  • 5+ Years Sales
  • 3+ Years Coaching/Mentoring
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Excellent Communication
  • Organizational Skills
  • Multitasking

Timeline

Sales/Recovery Agent

CST- Intoxalock
2020.03 - 2024.08

Sales Consultant

Stew Hansen Dodge City
2019.10 - 2020.01

Retail Sales Consultant

AT&T
2018.10 - 2019.10

Commercial Specialist

Autozone
2015.08 - 2017.01

Collector 2

Wells Fargo
2013.05 - 2015.08

Urbandale High School
Gabriel Joshua