Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Kiely

Plainfield,MI

Summary

Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with willingness to escalate critical issues.

Overview

1
1
year of professional experience

Work History

Busser

Freedom Brothers Pizza
09.2022 - 02.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Detail Customer Advisor

Delta Sonic Car Wash Systems
11.2021 - 05.2022
  • Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
  • Participated in interactive training programs to expand knowledge of company products and policies.
  • Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
  • Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.

Education

High School Diploma -

Oswego East Highscool
Oswego, IL
05.2023

Skills

  • Time Management
  • Promotions Programs
  • Client Relationships
  • Customer Service

Timeline

Busser

Freedom Brothers Pizza
09.2022 - 02.2023

Detail Customer Advisor

Delta Sonic Car Wash Systems
11.2021 - 05.2022

High School Diploma -

Oswego East Highscool

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Gabriel Kiely