Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Leader
Whits Frozen Custard World Golf Village
04.2022 - 10.2023
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated staff performance and provided coaching to address inefficiencies.
Education
Florida Virtual School Flex 9-12
St. Augustine, FL
06.2024
Skills
Problem-Solving
Team Supervision
POS System Operation
Team Leadership
Strong Verbal and Written Communication
Flexible Schedule
Positive Attitude
Timeline
Shift Leader
Whits Frozen Custard World Golf Village
04.2022 - 10.2023
Florida Virtual School Flex 9-12
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