Gabriel K. Reason
Detroit,MI
Overview
7
7
years of professional experience
Work History
Administrative Representative
U.S.M.C
Selfridge
01.2022 - Current
- Managing administrative and clerical functions in the areas of general, personnel, and operational administration
- Executing procedures and processes, pay and personnel information, preparation of orders and directives, correspondence, and the use and maintenance of filing systems
Customer Service Representative
Russell's Pharmacy
Detroit
01.2022 - Current
- Assisted in-store customers with completing purchases, and locating items throughout the store
- Assisted with lottery operations, including placing and checking customer numbers
- Streamlined checkout processes, reducing wait times and improving overall efficiency.
Door Host
Jim Colony
Detroit
05.2021 - 07.2021
- Managing reservations, greeting guests, and escorting them to tables
- Monitored entrance traffic, maintaining security and order during peak hours.
- Provided information on events and services, enhancing guest experience and satisfaction.
- Resolved guest inquiries and complaints promptly, fostering a welcoming environment.
- Maintained a safe and welcoming environment by addressing any conflicts or disputes in a professional manner.
Customer Service Representative
Detroit Public Library
Detroit
10.2019 - 04.2020
- Performing routine service and tasks within the DPL both alone and under a manager's supervision
- Assisting with routine circulation activities including data retrieval from automated systems
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints, resulting in increased loyalty and satisfaction.
- Organize books according to the Dewey Decimal System.
Education
High School Diploma -
University Prepartory Academy Science And Math
Detroit, MI06.2019
Associate of Arts -
Wayne County Community College
Detroit, MI06.2024
Skills
- Verbal communication
- Document management
- Customer service
- Project management
- Audio Editing Proficiency (FL Studio)
- Minor Audio Production skills
- Schedule Flexibility
Timeline
Administrative Representative
U.S.M.C
01.2022 - Current
Customer Service Representative
Russell's Pharmacy
01.2022 - Current
Door Host
Jim Colony
05.2021 - 07.2021
Customer Service Representative
Detroit Public Library
10.2019 - 04.2020
High School Diploma -
University Prepartory Academy Science And Math
Associate of Arts -
Wayne County Community College