Summary
Overview
Work History
Education
Skills
Timeline
Generic

GABRIEL LATU

Seattle,WA

Summary

Committed to ensuring customer satisfaction by providing great service and proper support. Adept at assisting individuals and safeguarding the well-being of customers and team members. Creative and intuitive, sensitive to needs of others.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Pacific Central Services
05.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Promptly directed passengers to their destinations with accurate information.
  • Exhibited high energy and professionalism when dealing with passengers and fellow staff members.
  • Provided mentoring to new hires in maintaining the airport's procedures.


Daycare Worker

St. Edward's School
08.2018 - 03.2020
  • Guaranteed a safe and inclusive environment for the students
  • Resolved parents inquiries, complaints and issues regarding care
  • Garnered sufficient records of attendance and challenges with regulatory standards
  • Organized and cleaned areas to reduce risks of any kind

Education

High School Diploma -

Kennedy Catholic High School
Burien, WA
01.2018

Skills

  • Effective communication
  • Maintained an organized environment
  • Attention to detail
  • Patient and able to remain calm during stressful situations
  • Multitasking
  • Complaint resolution

Timeline

Customer Service Representative

Pacific Central Services
05.2024 - Current

Daycare Worker

St. Edward's School
08.2018 - 03.2020

High School Diploma -

Kennedy Catholic High School

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GABRIEL LATU