Gabriel Ling
Summary
Reliable Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly motivated to drive successful business and profits and act as a good business neighbor to our guests and community.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Longhorn Steakhouse
Chattanooga
04.2017 - 06.2026
- Oversaw daily restaurant operations to ensure smooth service and guest satisfaction.
- Managed staff scheduling to optimize team efficiency and coverage during peak hours.
- Trained and mentored new employees on company policies and customer service standards, enhancing team readiness.
- Implemented inventory controls to maintain stock levels and reduce waste, resulting in cost-effective operations.
- Enforced health and safety protocols to ensure compliance with local regulations consistently.
- Conducted regular staff meetings to communicate goals and company updates clearly.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved customer complaints promptly, fostering a positive dining atmosphere and encouraging repeat business.
- Corporate trainer for new restaurant openings, opening three new restaurants and working at a total of 14 Longhorns
Culinary Captain
Buffalo Wild Wings
Hixson
07.2010 - 04.2017
- Supervised staff and ensured efficient restaurant operations during peak hours.
- Trained new team members on service standards and menu knowledge.
- Managed inventory levels and coordinated supply orders for kitchen needs.
- Ensured compliance with health and safety regulations across the establishment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Red Bank High School
Chattanooga, TnSkills
- Staff training
- Inventory management
- Customer service
- Regulatory compliance
- Operations oversight
- Team leadership
- Quality assurance
- Conflict resolution
- Communication skills
- Employee engagement
- P&L analysis
- Local Marketing
- Community outreach
Certification
- Serve safe certified
- ABC licenced
Accomplishments
- Close work with senior leadership at Longhorn steakhouse learning business and leadership strategies
- New restaurant opening manager trainer
- 5 new restaurants opened through both jobs
- Traveling training manager for Longhorn
Languages
Spanish
Professional
References
References available upon request.
Timeline
Manager
Longhorn Steakhouse
04.2017 - 06.2026
Culinary Captain
Buffalo Wild Wings
07.2010 - 04.2017
Red Bank High School