Gabriel Arroyo
Winter Garden
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist/Administrative Assistant
Keller Williams Realty
Clermont
03.2016 - 10.2023
- Clerk in an office which required routine documentation and administrative duties.
- Acted as a data entry operator, collecting and entering KPI tracking into databases to maintain accurate metrics.
- Organized and hosted promotional events which consisted of open houses, brokers opens, and private showings.
Server
Cinepolis
Winter Garden
04.2021 - 01.2022
- Provided excellent customer service in fast-paced dining environment.
- Assisted guests with menu selections and special requests.
- Trained new servers on company policies and service standards.
- Assisted with setting up and cleaning auditoriums between shows.
- Collaborated with team members to ensure efficient service during busy hours.
Fragrance Specialist
Artifact Candle Foundry
Winter Garden
10.2022 - 07.2024
- Greeted guests with a warm welcome and assigned them to their designated areas.
- Assisted guests in choosing fragrances that pair beautifully together and help them feel confident in their decision
- Poured fragranced wax and cured candles
- Cleaned and sanitize areas after each appointment.
- Wick candle jars, and organize.
Customer Service Associate
Walgreens
Winter Garden
05.2023 - 08.2024
- Managed cash register operations and processed customer transactions efficiently.
- Trained new associates on customer service protocols and store procedures.
- Maintained inventory levels by restocking shelves and conducting audits regularly.
- Assisted customers in locating products and answering inquiries.
Front Desk Receptionist
Crunch Fitness
Orlando
07.2024 - Current
- Greeted visitors and clients with professionalism and warmth.
- Managed multi-line phone system, routing calls efficiently.
- Scheduled appointments and maintained calendar for staff.
Education
BACHELOR OF ARTS (B.A.) - INTERIOR DESIGN
Seminole State College
Altamonte, FloridaSkills
- Customer relationship management
- Product knowledge
- Promotional strategies
- Time management
- Inventory management
- Team leadership
Timeline
Front Desk Receptionist
Crunch Fitness
07.2024 - Current
Customer Service Associate
Walgreens
05.2023 - 08.2024
Fragrance Specialist
Artifact Candle Foundry
10.2022 - 07.2024
Server
Cinepolis
04.2021 - 01.2022
Front Desk Receptionist/Administrative Assistant
Keller Williams Realty
03.2016 - 10.2023
BACHELOR OF ARTS (B.A.) - INTERIOR DESIGN
Seminole State College