Gabriel Montano
Moreno Valley,CA
Summary
Goal-oriented manager with distinguished experience in Sales/Installations industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
18
18
years of professional experience
Work History
Sales/Installations Manager
Best Buy, Geek Squad
05.2016 - 04.2024
- Manage daily operations, including sales, purchasing, scheduling and P&L.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Establish and meet goals and management operations to maximize productivity and outcomes.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Coached and mentored a Sales/Installations team that consistently exceeded its quota by an average of 10%
Home Theater Installations
Best Buy, Geek Squad
08.2008 - 05.2016
- Collaborated with engineers on designing improved wiring layouts for future installations.
- Implemented best practices for efficient installations, resulting in higher customer satisfaction ratings.
- Troubleshot issues during installations, implementing solutions to address potential problems proactively.
- Supported fellow team members in troubleshooting challenging installations or resolving customer concerns.
- Collaborated with team members for efficient equipment installations and upgrades, streamlining processes.
Construction Technician
Ginger Construction
08.2006 - 01.2008
- Coordinated proper training and compliance by working with supervisors and operators.
- Drove client retention and relationships by expanding and improving operational techniques.
- Implemented policies and standard operating procedures for continuous improvement.
- Utilized construction tools and machinery to effectively complete job site projects.
- Maintained clear communication with clients throughout the project process, fostering strong relationships built on trust.
Education
High School Diploma -
Moreno Valley High School
Moreno Valley, CA2000
Skills
- Sales Management
- Operations Management
- Problem-Solving
- Time Management
- Excellent Communication Skills
- Project development
- Staff Training
- Proficient In Microsoft Suite
- Salesforce and CRM Software
- Management information systems
- Installation planning
- Equipment Installation
Timeline
Sales/Installations Manager
Best Buy, Geek Squad
05.2016 - 04.2024
Home Theater Installations
Best Buy, Geek Squad
08.2008 - 05.2016
Construction Technician
Ginger Construction
08.2006 - 01.2008
High School Diploma -
Moreno Valley High School
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