Gabriel Nervig
Logan,Utah
Summary
Dynamic Area Manager with a proven track record at Cafe Rio, excelling in staff management and operations improvements. Transformed underperforming teams into high-performing units, enhancing profitability and achieving company goals. Skilled in training and coaching, fostering strong relationships, and driving performance through effective leadership.
Overview
29
29
years of professional experience
Work History
Area Manager
Cafe Rio
01.2020 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Supervised 5 locations in Utah and Idaho
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
Manager
Olive Garden Restaurant
03.2014 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created schedules for 80 servers to ensure that the restaurant's needs were met.
Manager
SunTrust Banks Inc
04.1996 - 03.2013
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree -
Christopher Newport University
Newport News, VASkills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training and development
- Controlling costs
- Staff scheduling
- Training and coaching
- Leadership skills
- Operations improvements
Accomplishments
One two awards at Cafe Rio- General Manager of the year and Best Operator
Timeline
Area Manager
Cafe Rio
01.2020 - Current
Manager
Olive Garden Restaurant
03.2014 - 01.2020
Manager
SunTrust Banks Inc
04.1996 - 03.2013
No Degree -
Christopher Newport University
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