Gabriel Noda
Chula Vista,CA
Summary
Assistant Manager at Planet Fitness with hands-on experience in leading daily operations, developing team performance, and driving membership growth. Known for improving member satisfaction, increasing sales performance, and holding teams accountable to high standards. Focused on building strong teams and delivering consistent results in a fast-paced environment. Looking to apply these skills in a management role with greater responsibility and impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Planet Fitness
Chula Vista, CA
12.2025 - Current
- Supervised daily club operations, while ensuring a clean, safe, and welcoming environment aligned with brand standards
- Lead, trained, and coached front desk staff to improve performance, accountability, and overall service quality
- Maintained an 80% Black Card conversion rate across 200+ membership sign-ups, consistently driving premium membership growth
- Helped lead South County clubs in EFT growth (March 2026) through strong sales focus and team execution
- Increased survey scores by 17% by strengthening service standards, team engagement, and member experience
- Resolved member concerns and escalations effectively, improving retention and satisfaction
- Assisted with scheduling, shift coverage, and team communication to ensure smooth daily operations
Member Services Representative
Planet Fitness
Chula Vista, CA
10.2024 - 12.2025
- Delivered exceptional customer service by assisting members with inquiries, resolving issues promptly and creating a welcoming and judge free environment.
- Conducted thorough tours for prospective members, highlighting key amenities and promoting membership benefits.
- Helped maintain top-tier monthly inspection scores by ensuring cleanliness and organization throughout the facility.
- Collaborated with team members to uphold brand standards, contributing to the club earning “Club of the Month” recognition.
- Received Employee of the Month" recognition for consistently demonstrating exceptional reliability and work ethic
Education
Bachelor of Science - Computer Science
San Diego State University
San Diego, CA12-2024
Skills
- Team Leadership & Staff Development
- Sales & Membership Growth
- Customer Service & Member Experience
- Conflict Resolution & Problem Solving
- Team Accountability & Performance Management
- Time Management & Multitasking in Fast-Paced Environments
- Excellence in Microsoft Office (Word, PowerPoint, Excel)
Certification
- CTE Certificate of Competency for Business Computer Fundamentals – 2017
- CTE Certificate of Competency for Business Technology – 2018
- Typing Certificate – 64 words per minute – 2018
- Microsoft Office Specialist (MOS) Certification - Word 2013, PowerPoint 2013, Excel 2013 Certification
- CompTIA Security + Certification
- CPR / AED / First – Aid Certification
Timeline
Assistant General Manager
Planet Fitness
12.2025 - Current
Member Services Representative
Planet Fitness
10.2024 - 12.2025
Bachelor of Science - Computer Science
San Diego State University