Gabriel Obando
Kissimmee,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
14
14
years of professional experience
Work History
General Manager
VIP Auto Sales
04.2019 - 12.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased business and sales.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
- Analyzed market trends to adjust inventory levels, ensuring a diverse selection of vehicles for potential buyers.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Manager
Indys Sports Cars
07.2015 - 04.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Increased car sales by implementing effective marketing strategies and collaborating with the advertising team.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Optimized dealership''s online presence by updating website content regularly, ensuring accurate vehicle listings with attractive photos and descriptions.
Sales Manager
Standard Motors
04.2013 - 07.2015
- Managed inventory effectively for optimal turnover rate and profitability.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
BDC Agent
HGreg
02.2010 - 03.2013
- Streamlined communication processes for improved efficiency and faster response times.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
- Tracked customer interactions using CRM software, ensuring timely follow-ups and accurate recordkeeping.
- Reduced appointment cancellations by proactively confirming dates and times with clients.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05.2011
Skills
- Contract Negotiations
- Loss Prevention
- Program Administration
- Vendor Sourcing
- Business Development
- Customer Relationship Management
- Leadership and Team Building
- Recruitment
- Networking Abilities
- Bilingual
- Budget Development
- Problem Resolution
Languages
Spanish
Native or Bilingual
Timeline
General Manager
VIP Auto Sales
04.2019 - 12.2023
Sales Manager
Indys Sports Cars
07.2015 - 04.2019
Sales Manager
Standard Motors
04.2013 - 07.2015
BDC Agent
HGreg
02.2010 - 03.2013
High School Diploma -
Cypress Creek High School
Similar Profiles
Alejandra DiazManriqueAlejandra DiazManrique
Office Assistant at VIP Auto SalesOffice Assistant at VIP Auto Sales
Rosanny MedinaRosanny Medina
Front Office Secretary at VIP LUXURY CARS SALESFront Office Secretary at VIP LUXURY CARS SALES
Cherie WalkerCherie Walker
Executive Administrative Assistant at Plymouth Vip AutoExecutive Administrative Assistant at Plymouth Vip Auto