Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabriel Padilla

Odessa,TX

Summary

Dedicated nursing student currently working towards licensure in vocational nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.

Licensed Vocational Nurse student with proven expertise in managing total nursing care and administering medications and treatments according to approved nursing techniques. Assists in delivery of patient care through nursing process of assessment, planning, implementation and evaluation. Demonstrated competency in assisting guiding patient teaching and activities to promote individual treatment programs.

Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Center Junior Volunteer

Medical Center Hospital
05.2016 - 05.2018
  • Enhanced community outreach by organizing and participating in local events and initiatives.
  • Mentored new volunteers through comprehensive training sessions, fostering strong relationships between team members.
  • Developed valuable leadership skills by taking on additional responsibilities during volunteer activities or events as needed.
  • Supported senior volunteers with daily tasks, ensuring smooth operations and increased efficiency.
  • Assisted in fundraising efforts for various causes, contributing to the success of multiple campaigns.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Team Lead

Whataburger Restaurants L&c
08.2016 - 12.2019
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Customer Service Representative

Market Street
07.2020 - 06.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Customer Service Representative

Target
06.2022 - Current
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed difficult situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

Licensed Vocational Nurse - Vocational Nursing

Odessa College
Odessa, TX
07.2024

High School Diploma -

Odessa High School
Odessa, TX
05.2020

Skills

  • Procedure Assistance
  • IV Insertion
  • IV Dressing change
  • NG tube insertion
  • Verbal and Written Communication
  • Focused Assessment Documentation
  • Working Knowledge of Medical Equipment
  • Intramuscular Injections
  • Subcutaneous Injections
  • Foley catheter insertion
  • Infection Control Standards
  • Interpretation of Lab Values and Vital signs

Accomplishments

    -Odessa High School Principles Award

    -Odessa High School Mariachi Outstanding Student of the year

    -National Honor Society member 2018-Present

Certification

BLS

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Target
06.2022 - Current

Customer Service Representative

Market Street
07.2020 - 06.2022

Team Lead

Whataburger Restaurants L&c
08.2016 - 12.2019

Medical Center Junior Volunteer

Medical Center Hospital
05.2016 - 05.2018

Licensed Vocational Nurse - Vocational Nursing

Odessa College

High School Diploma -

Odessa High School

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Gabriel Padilla