Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Perez

Phoenix,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walmart
11.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Helped upwards to 120 customers on busy day's and around 80 customers on slower day

Delivery Driver Helper

E&J Transportation Llc
02.2021 - 02.2022
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Verified and documented package deliveries for proof of accuracy and deadline adherence.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Lifted and carried packages weighing up to 50 pounds

Education

High School Diploma -

International Commerce High School
Phoenix, AZ
03.2022

Skills

  • Customer Service and Assistance
  • POS System Operations
  • Employee Management
  • Refunds and Exchanges
  • Problem Resolution
  • Guest Services
  • Understanding Customer Needs

Timeline

Customer Service Associate

Walmart
11.2021 - Current

Delivery Driver Helper

E&J Transportation Llc
02.2021 - 02.2022

High School Diploma -

International Commerce High School

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Gabriel Perez