Gabriel Perez
Phoenix,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
Phoenix, AZ
11.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
- Helped upwards to 120 customers on busy day's and around 80 customers on slower day
Delivery Driver Helper
E&J Transportation Llc
Phoenix, AZ
02.2021 - 02.2022
- Assisted driver with product or package deliveries to residential and commercial locations.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Lifted and carried packages weighing up to 50 pounds
Education
High School Diploma -
International Commerce High School
Phoenix, AZ03.2022
Skills
- Customer Service and Assistance
- POS System Operations
- Employee Management
- Refunds and Exchanges
- Problem Resolution
- Guest Services
- Understanding Customer Needs
Timeline
Customer Service Associate
Walmart
11.2021 - Current
Delivery Driver Helper
E&J Transportation Llc
02.2021 - 02.2022
High School Diploma -
International Commerce High School