Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gabriel Polly

Jenkins

Summary

Hard working, determined individual who doesn't stop till the task is complete. After my years of training in martial arts I have learned how to overcome diversity in many areas of my life.

Overview

5
5
years of professional experience

Work History

Licensed Life Insurance Agent

Equis Financial
05.2023 - Current
  • Enhanced client satisfaction by providing personalized insurance recommendations based on individual needs and financial goals.
  • Adhered to strict industry regulations and compliance requirements, ensuring the highest level of ethical conduct in all client interactions.
  • Streamlined the application process for clients, ensuring timely submission and approval of life insurance policies.
  • Supported agency or firm growth by actively participating in recruitment efforts, serving as a mentor to new agents, and sharing best practices for success.

Data Services Agent

Foundever
03.2020 - Current


  • Worked on frontline support team assisting customers with QuickBooks related issues, Then got moved up to the Data services department where I handled the same product but was a ter 3 level of support.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Package Handler

UPS
11.2020 - 01.2022
  • Worked two seasonal positions during Peak season which was during Christmas.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Education

High School Diploma -

Jenkins Independent
Jenkins, KY
05-2020

Skills

  • Positive attitude
  • Decision-making
  • Complex Problem-solving
  • Task delegation
  • Self-defense techniques
  • Self-defense training
  • Defensive tactics training

Accomplishments

    Proud Farther and Husband

    Student senate for graduating class

    Black belt in American Kenpo

    Licensed Life Insurance agent

Timeline

Licensed Life Insurance Agent

Equis Financial
05.2023 - Current

Package Handler

UPS
11.2020 - 01.2022

Data Services Agent

Foundever
03.2020 - Current

High School Diploma -

Jenkins Independent
Gabriel Polly