Multi-Market Operations Manager with over 20-years of experience specializing in team building, team management, productivity and quality service.
Overview
23
23
years of professional experience
Work History
Operations Install Manager
Bath Planet West
Wildomar, CA
10.2022 - 07.2023
Supervised and Coached 20+ bathroom crew members to successfully manage productivity/reduce cost.
Ensured that schedules are maintained and projects are completed per job specifications.
Held monthly employee meetings to give information, take feedback and provide updated training.
Coordinated and managed vendor relationships and contracts.
Boosted delivery and scheduling efficiency by moving to computer date base system.
Multi-Market Area Operations Manager
Transform/Sears Home Improvement Products
Denver, Salt Lake City, Sacramento, San Francisco, Multi
06.2003 - 08.2022
Managed multi-faceted teams both locally and remotely.
Supervising/Coaching Project Coordinators to reach Installation goals.
Meet with customers to resolve all outstanding issues to ensure unsurpassed satisfaction to final project.
Providing daily and weekly performance reports on installation activities to regional level management
Reducing operational risks while organizing data to forecast performance trends to above 80%
Negotiating price and service with customers and vendors to decrease expenses and increase profit.
Leading Transition Team with closing out challenging, aged projects.
Inside Sales
Ferguson Enterprises
San Diego, CA
08.2000 - 06.2003
Supervised multiple projects from project start by prioritizing needs and delegating assignments.
Education
Bachelor of Science - Business Administration
San Diego State University
San Diego
2000
Skills
Team Management
Ability to manage team on-site or remotely
Excellent interpersonal skills
Relationship building
Business Development
Coaching and mentoring
Objective Statement
To seek a challenging and self enrichment position by using my skills in organizing, coordinating, counseling, coaching, and motivating team members to reach the best results in the workplace.
Accomplishments
Work Accomplishments/ Skills Summary:
4x Business Recognition as Outstanding Operations Manager
8x Business Recognition Outstanding Project Coordinator
Interests
Playing /coaching competitive sports; DIY Projects; Theatre and Quality Family Time
References
Upon Request
Timeline
Operations Install Manager
Bath Planet West
10.2022 - 07.2023
Multi-Market Area Operations Manager
Transform/Sears Home Improvement Products
06.2003 - 08.2022
Inside Sales
Ferguson Enterprises
08.2000 - 06.2003
Bachelor of Science - Business Administration
San Diego State University
Similar Profiles
Travis HasbrookTravis Hasbrook
Warehouse Lead at Bath Planet by NW Bath SpecialistsWarehouse Lead at Bath Planet by NW Bath Specialists