Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

GABRIEL RUSSELL

Tyler,TX

Summary

Energetic Medicare Sales Representative with comprehensive knowledge of Medicare Parts A, B and D plans. Offering 2 years of experience selling individual health plan products and services. Goal-oriented and motivated professional commended for closing 3-6 sales per day . Excellent communication, multitasking and time management abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medicare Sales Agent

United Healthcare
Remote, Remote
08.2023 - Current
  • Developed and implemented sales strategies to increase Medicare enrollment.
  • Provided product information and answered questions about Medicare services.
  • Maintained accurate records of sales activities and customer interactions.
  • Assisted customers with selecting appropriate plans based on their needs.
  • Resolved customer complaints quickly and professionally.
  • Advised customers on various aspects of their health insurance policies.

Sales Representative

Blue Shield of CA
Remote, Remote
08.2022 - 08.2023
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.

Student Resident Assistant

Wesley Foundation
, TX
01.2021 - 12.2022
  • Encouraged community atmosphere by implementing educational and social programs
  • Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort
  • Assisted residents with daily dental and mouth care, bath functions and hair care
  • Maintained clean, safe and well-organized patient environment.
  • Attended, participated and contributed to monthly staff meetings addressing resident needs

Health Insurance Agent

US Health Advisors
, TX
05.2021 - 10.2022
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities
  • Scanned, received and sent faxes to insurance claims, co-pay assistance information and patient documentation
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
  • Explained features, disadvantages and advantages of [Number] policies to promote insurance sales.
  • Used CRM to maintain new and existing accounts

Cook

Sonic
Waco, TX
09.2018 - 08.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross- contamination
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

High School Diploma -

University High School
Waco, TX

Associate of Arts - Accounting

Tyler Junior College
Tyler, TX

Skills

  • Teamwork and Collaboration
  • Decision-Making
  • Self-Motivated
  • Attention to Detail
  • Dependable and Responsible
  • Health Insurance Industry Knowledge
  • Client Prospecting
  • Claims Information Gathering
  • Customer Needs Assessments
  • Customer Service
  • Customer Relationships
  • P>Report preparation
  • P>Integrity
  • P>Multi-task
  • P>Sales Experience
  • P>Growth Mindset
  • P>CRM Software
  • P>SQL
  • P>Excel
  • P>PowerPoint
  • P>Word

Accomplishments

  • Health And Life Insurance License
  • Certified in word, power point, and excel

Certification

  • Life and Health License
  • Word
  • PowerPoint
  • Excel
  • SQL

Timeline

Medicare Sales Agent

United Healthcare
08.2023 - Current

Sales Representative

Blue Shield of CA
08.2022 - 08.2023

Health Insurance Agent

US Health Advisors
05.2021 - 10.2022

Student Resident Assistant

Wesley Foundation
01.2021 - 12.2022

Cook

Sonic
09.2018 - 08.2020

High School Diploma -

University High School

Associate of Arts - Accounting

Tyler Junior College

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GABRIEL RUSSELL