Gabriel Smith
Roseville,MN
Overview
4
4
years of professional experience
Work History
Operations Manager
Fish Window Cleaning
07.2023 - Current
- Managing workers and making sure all cleaning is being done according to company policy
- Creating schedules for all cleaners to fit their needs while making sure all the customers' needs are met
- Operating the website, invoicing, billing, scheduling, and keeping track of company progress
Shift Lead
Crumbl Cookies
08.2021 - 07.2023
- Completed store opening and closing procedures and balanced tills
- Trained new employees and delegated daily tasks and responsibilities
- Provided customer service and offered solutions to complaints and issues as they appeared
- Maintained a clean work environment
Shift Lead
Potbelly
06.2021 - 08.2021
- Maintained a clean and organized work environment
- Provided customer service
- Completed cash and credit card transactions using a POS system
Education
Roseville Area High School
Roseville, MNNo Degree - Mechanical Engineering
Century College
White Bear Lake, MNBachelor of Science - Mechanical Engineering
University of Minnesota
Minneapolis, MN12-2027
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Staff management
Timeline
Operations Manager
Fish Window Cleaning
07.2023 - Current
Shift Lead
Crumbl Cookies
08.2021 - 07.2023
Shift Lead
Potbelly
06.2021 - 08.2021
Roseville Area High School
No Degree - Mechanical Engineering
Century College
Bachelor of Science - Mechanical Engineering
University of Minnesota