Gabriel Tovar
Lomita,CA
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
Work History
Server
Yard House
Long Beach, CA
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Shop Manager
The Art Firm
Carson, CA
10.2021 - 01.2024
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Monitored staff performance and provided feedback and guidance as necessary.
- Oversaw the recruitment, training and development of new staff members.
Server
R-10 Social House
Redondo Beach, CA
03.2021 - 10.2021
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
The Cheesecake Factory
Redondo Beach, CA
01.2020 - 03.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Bachelor of Arts - Writing / Directing
The Los Angeles Film School
Hollywood, CA10-2018
Skills
- Team member support
- Customer service
- Point of sale operation
- High volume dining
- Strong work ethic
- Inventory management
Timeline
Server
Yard House
05.2024 - Current
Shop Manager
The Art Firm
10.2021 - 01.2024
Server
R-10 Social House
03.2021 - 10.2021
Server
The Cheesecake Factory
01.2020 - 03.2021
Bachelor of Arts - Writing / Directing
The Los Angeles Film School
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