Passionate about pursuing a role that provides personal fulfillment and growth opportunities. Eager to join a company that values employee development and invests in continuous learning. Goal is to enhance skills in a dynamic environment and make meaningful contributions to organizational objectives. Firm believer that a supportive culture benefits professional growth, fosters innovation, and achieves success together.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar Tree
11.2024 - 04.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Gig Work
Instacart
08.2024 - 10.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Demonstrated strong organizational and time management skills while managing multiple projects.
Intake Specialist
Atlanta CDL Training School
05.2023 - 07.2024
Managed high-volume intake of client inquiries with accuracy and efficiency
Collaborated with team members to streamline intake processes and improve client experience
Demonstrated strong communication skills in interacting with diverse clientele in a professional manner
Exceptional Work Ethic: Known for consistently delivering high-quality work and going above and beyond to achieve goals.
Technological Proficiency: Proficient in utilizing a wide range of Microsoft products and other relevant software to streamline processes and enhance productivity.
Clear and Concise Communication: Excellent verbal and written communication skills, adept at conveying complex ideas clearly and effectively to diverse audiences.
Strong Organizational Skills: Ability to manage multiple priorities and deadlines effectively, maintaining composure and delivering results in fast-paced environments.
Answered 20+ phone calls daily and provided new clients with required paperwork to initiate service.
Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Education
HIGH SCHOOL DIPLOMA -
Sandy Creek High School
Tyrone, GA
05.2024
Skills
Client intake
Data entry
Communication
Multitasking
Strong attention to detail
Effective time management
Strong organizational skills
Problem-solving
Technological Proficiency
Effective Team Player
Exceptional customer service
Strong interpersonal skills
Accomplishments
Distributive Education Clubs of America (DECA) Regional Accounting Event Winner, Demonstrated exceptional accounting skills and strategic thinking in winning the regional accounting event for DECA.
SkillsUSA Extemporaneous Speaking Competitor, Competed in the extemporaneous speaking competition, showcasing quick thinking and effective communication abilities.
Econ Competition Success, Advanced to the next round in the Econ competition, displaying proficiency in economic principles and analysis.
Emotionally Intelligent Team Player, Recognized for being well-organized, creative, and possessing high emotional intelligence, contributing significantly to team success.