Julyssa Peterkin
Kissimmee,FL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Sales Associate
Pandora Jewelry
Lake Buena Vista, FL
07.2022 - 09.2024
- Assisted customers in selecting the perfect Pandora jewelry piece for their needs.
- Provided detailed product information and answered customer questions regarding Pandora products.
- Processed sales transactions accurately, including cash, credit card, and other payment methods.
- Performed daily cleaning duties of store area to maintain a clean and organized work space.
- Demonstrated excellent customer service skills while interacting with customers on the sales floor.
- Stocked shelves with new merchandise according to company guidelines.
- Assisted in training new employees in operations and customer service procedures.
Intake Specialist
Orchid Medical
Orlando, FL
11.2021 - 06.2022
- Processed paperwork, obtained billing forms, and secured confidential information.
- Maintain paperwork on a patient's medical needs and history, and direct them towards the proper facility.
- Demonstrates the ability to use standard office equipment, such as telephones, computers, copiers, fax machines, and others.
- Shows proficiency with computer programs, which may include Microsoft Word, Excel, PowerPoint, Outlook, and others.
- Demonstrates excellent customer service skill and the ability to calm patients or clients who may be distraught.
Physical Therapy Assistant
Injury Chiropractic
Davenport, FL
09.2020 - 10.2021
- Worked as part of a team to execute proper care of body mechanics and safety of the patient.
- Studied treatment plans and adjusted exercises periodically to maximize benefits.
- Contributed to patient care plan development and monitoring in an outpatient setting.
- Recorded detailed prognosis, treatment, responses, and progress notes in patient charts.
- Transported patients between examination, treatment, and exercise areas following proper safety techniques.
Food Server and Cashier
Abracadabra Ice Cream Factory
Kissimmee, FL
01.2019 - 09.2020
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Cleaned counters, tables, and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
- Informed customers about current ice cream flavors, ingredients, and nutritional information.
- Completed end-of-day duties by balancing payments and receipts in the cash register.
Sales Associate Seasonal
Polka Dotz
Kissimmee, FL
11.2018 - 01.2019
- Surpassed daily sales goals by cross-selling and promoting additional products.
- Worked with fellow sales team members to achieve group targets.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Built trusting relationships with customers by making personal connections.
- Assisted customers with product selection, sizing and styling.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate and Cashier
Marshalls & HomeGoods
Kissimmee, FL
05.2015 - 05.2018
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Helped with purchases, locating items, and signing up for rewards programs.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2018
Skills
- Client intake
- Claims processing
- Microsoft Office
- Records maintenance
- Data entry
- Communication skills
- Cleaning and organization
- Telephone orders
- Product Knowledge
- Cash Handling
- Product and Service Sales
- Creative Thinking
- Organization
- Problem-solving
Timeline
Sales Associate
Pandora Jewelry
07.2022 - 09.2024
Intake Specialist
Orchid Medical
11.2021 - 06.2022
Physical Therapy Assistant
Injury Chiropractic
09.2020 - 10.2021
Food Server and Cashier
Abracadabra Ice Cream Factory
01.2019 - 09.2020
Sales Associate Seasonal
Polka Dotz
11.2018 - 01.2019
Sales Associate and Cashier
Marshalls & HomeGoods
05.2015 - 05.2018
High School Diploma -
Poinciana High School