Developed and maintained relationships with clients through networking, postcards and cold calling.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Jeweler
Self Employed
New York, NY
03.2016 - Current
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Lead Teller
Wells Fargo Bank
Oradell, New Jersey
03.2016 - 10.2016
Effectively and efficiently managed a team of three tellers and a licensed banker, overseeing daily operations and maximizing sales referrals to achieve daily sales and service goals
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Developing and executing actions plans to minimize controllable losses to clients and the bank to maximize profits
Adhering to legal, corporate, and regulatory policies and procedures to ensure the safety of our clients and bank assets.
Personal Banker
Wells Fargo Bank
New Milford, New Jersey
02.2015 - 03.2016
Daily responsibility include meeting daily sales goals by cross-selling bank products and services, opening and servicing accounts, originating loans
Uncover customer financial priorities and help them succeed financially and deepen the relationship with the bank
Consistently meet sales and service goals by cross-selling products and services by doing things right the first time.
Teller
Wells Fargo Bank
Dumont, New Jersey
05.2013 - 02.2015
Teller duties consist of maintaining proper cash limits, cashing checks, accepting deposits, issuing cashier's checks, money orders, and cash advances, transfer of funds, and paying / receiving large amounts of currency / coin
Providing excellent customer service by building rapport, meeting and exceeding client expectations
Consistently accomplishing and exceeding daily, monthly, and quarterly sales goals by networking and partnering with colleagues.
Teller/Customer Service Representative
TD Bank
Paramus, New Jersey
01.2011 - 04.2013
Initially hired as entry-level part-time teller; promoted to full-time due to accuracy, speed, and skills
Due to outstanding performance, became a certified Customer Service Representative
Duties included accepting credit card and loan applications, opening and closing accounts, cross-selling and consultative sales of financial products, and maintaining up-to-date knowledge of banking services and products and the maintenance of customers’ accounts and profiles.
Real Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock RealtyReal Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock Realty