Gabriel Velasco

• Operated a cash register for cash and credit card transactions
• Consistently provided professional, friendly and engaging service
• Inventoried and restocked items throughout day
• Resolved guest complaints quickly and efficiently
• Bussed and reset tables and kept dining room and work areas clean

• Set up/cleaned equipment
• Painted walls/doors
• Moved furniture
• Meet with clients to go gather information regarding the scope of work
• Responsible for creating formal estimates to submit to clients
• Follow up with potential clients to get approval of estimates
• Act as the main point of contact for my assigned projects

• Actively answered phone calls
• Greet and checked in members consistently
• Helped members make changes to their account
• Maintain front desk clean and presentable
• Made relationships with the members

• Speak to customers about their bills and other concerns
• Create quotes to give accurate pricing with our best offers
• Approach customers to interest them in our promotions
• Have active conversations with customers while assisting them
• Upgrade phones and transfer lines over to AT&T

• Worked with individuals diagnosed with autism
• Taught them and helped them with goals that were meant to improve their lives
• Drove to their houses individually to work with them one on one
• Built a relationship with them and their parents
• Wrote reports on how the session went after it finished

• Door to door sales
• Booked appointments with homeowners after pitching to them in person
• Engaging with homeowners and building a mutual trust between each other
• Overcome objections and concerns from the homeowners
• Work with your team in order to be more successful
• Understanding the difference of each kind of roof
• Occasional phone calls between the homeowner and marketer

• Managed Residential Production. Oversee jobs in the field to optimize painter performance. Managed Safety. Ensured jobs have ZERO Safety Incidents

• Inspect and Uphold Standards. Inspect all jobs regularly (some daily) to ensure we are meeting safety requirements

• Hired, Trained , and Retained Painters and Craftsman

• Planned Production. Ensure we have efficient and effective job planning and support materials and equipment.

• Delivered Customer Satisfaction. Delivered 5-Star Google Customer Service to promote repeat customers.

• Preserved Profit. Ensure each job yields the proper profit needed to hit each job's gross margin and revenue goals.

• Provided Situational Awareness. Manage records and information and ensure relevant staff have an accurate and timely awareness of job status.

• Solved Problems. Be a mathematically-based problem solver and be able to effectively communicate solutions to the team, fellow staff, and customer, as appropriate.

• Supported the Production Team. Provided necessary assistance to the operations team and jobsite supervisors.

• Supported the Sales Team. Developed a close working relationship with our Sales Associates and other team members to ensure all expectations set forth with the customers are met and best executed.

• Effectively Communicated. Provided strong internal and external communication and coordination.

• Professional. Performed all tasks in a professional manner and maintained a professional work environment.