Gabriel Voss
Las Vegas
Summary
Dynamic operations and business leader with over 10 years of experience driving revenue growth, optimizing workflows, and leading high-performing teams in the automotive and service industries. Achieved a 103% increase in sales, enhanced customer retention, and developed scalable systems that promote long-term profitability. Expertise includes managing multi-department operations, conducting vendor negotiations, and overseeing sales performance in full-service automotive facilities. Committed to leveraging strategic insights and innovative solutions to propel organizational success and operational excellence.
Overview
11
11
years of professional experience
Work History
General Manager
Sin City Diesel & Offroad
01.2020 - Current
- Lead full operations of high-performance diesel and off-road shop.
- Manage and develop a team of 8 technicians and staff members.
- Increased overall sales by 103% through strategic pricing, service expansion, and process improvements.
- Oversee budgeting, vendor relationships, parts procurement, and sales performance.
- Implement workflow improvements to increase productivity and reduce turnaround time.
- Drive customer retention through structured intake and follow-up systems.
General Manager
Voss Automotive Group
01.2014 - 01.2020
- Oversaw mechanical service shop and used car dealership operations.
- Managed a team of 30 technicians, sales associates, and administrative staff.
- Supervised body shop repairs, parts procurement, and quality assurance.
- Improved customer retention and referral rates through customer-first service systems.
Assistant Manager
Oficina Voss
01.2010 - 01.2014
- Assisted in daily operations of a family-owned automotive repair shop.
- Handled customer service, parts coordination, and administrative tasks.
- Supported technicians with scheduling and workflow optimization.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NV01.2015
Skills
- Operations Management
- Team Leadership & Development
- Revenue Growth & Sales Strategy
- Process Improvement & Workflow Optimization
- Budgeting & Cost Control
- Customer Relationship Management
- Vendor & Supply Chain Management
- Automotive Diagnostics & Repair Sales
- Strategic Planning
- Team leadership
- Budget development
- Efficient multi-tasker
- Process improvements
- Cost analysis and savings
- Organizational restructure and change
- Team building
LANGUAGES
English – Native or Bilingual
Spanish – Professional Working
Portuguese – Native or Bilingual
Timeline
General Manager
Sin City Diesel & Offroad
01.2020 - Current
General Manager
Voss Automotive Group
01.2014 - 01.2020
Assistant Manager
Oficina Voss
01.2010 - 01.2014
High School Diploma -
Sierra Vista High School