Gabriel Watts
Frisco, Texas, United States
Summary
Dynamic and results-oriented B2B Account Manager with over 5 years of experience in driving client success and managing high-impact projects. Proven track record of cultivating strong relationships with key stakeholders, delivering tailored solutions, and exceeding revenue targets. Expertise in market analysis, project management, and cross-functional collaboration, with a keen ability to identify client needs and align services to achieve strategic objectives. Adept at leading teams through complex research initiatives and ensuring timely, high-quality deliverables. Committed to fostering long-term partnerships and enhancing client satisfaction through exceptional service and insightful recommendations.
Overview
8
8
years of professional experience
Work History
Client Services Manager
Third Bridge
04.2024 - Current
- Oversaw planning, execution, and delivery of consulting buy-side and sell-side due diligence projects, ensuring alignment with client objectives and adherence to timelines and budgets.
- Led cross-functional team to create tailored relationship management solutions, resulting in increased project success rates and stakeholder satisfaction.
- Successfully managed delivery of over 50 due diligence investment projects, achieving 90% client satisfaction rate and earning repeat business from key accounts.
- Utilized strategic negotiation skills to promote revenue growth and achieve 100% quarterly revenue budget for first time in over 5 years.
Account Manager
Travelers
01.2020 - 09.2023
- Successfully managed robust portfolio of over 150 personal lines accounts, achieving annual premium growth of 15% through cross-selling and upselling initiatives.
- Negotiated insurance contracts ensuring best coverages and rates while maintaining 70% client retention rate annually.
- Analyzed client needs and provided appropriate recommendations resulting in client portfolio conversion.
Account Manager
Farmers Insurance
10.2018 - 12.2019
- Developed and maintained meaningful relationships with key accounts, resulting in 20% increase in client retention
- Specialized in business development by cultivating partnerships with local business to drive increased client onboarding, leading to 10% increase in yearly revenue.
- Researched competitor offerings to develop competitive pricing models and coverage solutions resulting in increased customer satisfaction.
Acquisition Manager
Five Oak Investment Company
01.2017 - 09.2018
- Managed acquisition of residential and commercial properties for designated geographic region, developing and maintaining relationships with investors, property owners, and other stakeholders.
- Developed revenue opportunities by analyzing market data and penetrating new markets resulting in $30,000 of monthly revenue growth.
- Negotiated contracts including buyer/seller conditions to ensure smooth and quick closing, resulting in repeat business from investors and seller satisfaction.
Education
Business Administration And Management
University of North Texas
Denton, TX05-2015
Associates Degree - Business Administration
South Plains College
Lubbock, TX12-2013
Skills
- Project Management
- Market Research Knowledge
- Communication Skills
- Negotiation
- Strategic Thinking
- Presentation
- Networking
- Client-Centric Focus
- Time Management
- Problem-Solving
- Adaptability
Timeline
Client Services Manager
Third Bridge
04.2024 - Current
Account Manager
Travelers
01.2020 - 09.2023
Account Manager
Farmers Insurance
10.2018 - 12.2019
Acquisition Manager
Five Oak Investment Company
01.2017 - 09.2018
Business Administration And Management
University of North Texas
Associates Degree - Business Administration
South Plains College
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