Gabriel Wilson
Triage support coordinator
Omaha,NE
Summary
With over 20 years of experience, including a pivotal role at Midwest Gastrointestinal Associates, I've honed my expertise in prior authorizations and EMR databases. Known for streamlining operations and enhancing patient care, my strong problem-solving skills and attention to detail have consistently improved team efficiency and compliance with healthcare standards.
Overview
6
6
years of professional experience
Work History
Lead Triage Coordinator
Midwest Gastrointestinal Associates
2021.11 - Current
- Promoted a culture of continuous improvement by regularly reviewing processes, identifying inefficiencies, and implementing solutions for enhanced operations.
- Streamlined workflow for faster response times by implementing efficient communication protocols.
- Facilitated case conferences with healthcare providers to review complex cases, share insights, and develop appropriate care strategies.
- Served as a liaison between patients, families, and healthcare providers to ensure prompt resolution of concerns and effective communication.
- Oversee prior authorizations, utilization management.
- Maintained high-quality patient care standards through regular training sessions for the triage team members.
- Implemented policies and procedures to maintain compliance with industry regulations and best practices.
Lab Assistant
Medical City Arlington
2019.01 - 2021.11
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Demonstrated competence in collecting lab samples for testing.
Education
Bachelor of Science -
Concorde College
Arlington, TX.05.2004
Skills
20 years of experience managing teams in clinical and hospital setting.
Expert in prior authorizations utilizing multiple formats.
Self-starter working independently remote.
Strong attention to detail and strong problem solving skills.
Experienced in multiple databases using EMR.
Timeline
Lead Triage Coordinator
Midwest Gastrointestinal Associates
2021.11 - Current
Lab Assistant
Medical City Arlington
2019.01 - 2021.11
Bachelor of Science -
Concorde College
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