Gabriela Aguilar-Lopez
Denver,US
Summary
Customer-focused professional with extensive experience in leasing and affordable housing programs. Proven track record in managing LIHTC, HOME, and PHA units, achieving occupancy rates above 95% through effective pre-leasing strategies. Expertise in resident service, property tours, and regulatory compliance. Bilingual in English and Spanish, enhancing communication with diverse clientele.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Agent
Silva Management Partners
Denver, CO
08.2024 - Current
- Handle leasing operations for LIHTC, HOME, and PHA units, ensuring compliance with HUD guidelines.
- Maintain occupancy rates above 95% through active pre-leasing and marketing efforts.
- Manage advertising accounts, and create listings across rental platforms.
- Conduct property tours, screen applicants, and process lease agreements.
- Utilize HOTMA certification to stay current on housing regulations and rent calculation updates.
- Monitored rent collection activities and pursued delinquent accounts.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Resolved tenant complaints promptly and professionally.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Barista / Food Runner / Server
Cozy Cottage
Denver, CO
04.2023 - Current
- Prepared and served beverages and food within a clean, welcoming environment.
- Placed orders with suppliers for delivery of products required for daily operations.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Delivered food and drinks to tables while providing efficient customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
Rides Attendant
Mile High Flea Market
Denver, CO
10.2022 - 03.2023
- Operated ride attractions and ensured customer safety.
- Sold tickets and addressed guest concerns with professionalism.
Crew Member
Chipotle Mexican Grill
Commerce City, CO
03.2021 - 10.2022
- Provided fast, friendly service in a high-volume restaurant environment.
- Assisted with food prep, kitchen operations, and customer issue resolution.
Education
High School Diploma -
Victory Preparatory Academy
Commerce City, CO05.2023
Skills
- Leasing and pre-leasing coordination
- Affordable housing compliance (LIHTC, HOME, PHA)
- Marketing and advertising management
- Bilingual: English and Spanish
- Property tours and customer service
- Strong communication and problem-solving
- Fast learner and adaptable
- Barista and food service experience
- Rent collection
- Communication skills
- Fair housing policies
Certification
HOTMA (Housing Opportunity Through Modernization Act) Certified
Languages
Spanish
Professional
Timeline
Leasing Agent
Silva Management Partners
08.2024 - Current
Barista / Food Runner / Server
Cozy Cottage
04.2023 - Current
Rides Attendant
Mile High Flea Market
10.2022 - 03.2023
Crew Member
Chipotle Mexican Grill
03.2021 - 10.2022
High School Diploma -
Victory Preparatory Academy
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